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Attention Online Banking Users

Please be aware that F&M Bank will never contact you asking for your bank account information. If you receive an email stating that your account has been locked or suspended and you must click on the link to re-activate or verify it: DO NOT CLICK IT! This is a phishing scam that is used to obtain your username and password and your account information.

Please notify us if you receive any such emails. Contact us at 573-221-6424 or email F&M Bank. If you believe you may have given sensitive information over the phone or Internet, click here.

Protect Yourself Against Phishing

Phishing is a form of online fraud which occurs when someone poses as a legitimate company to obtain sensitive personal data and illegally conduct transactions on your existing accounts. Usually it occurs in the form of fraudulent emails, text messages, or phone calls that appear to come from legitimate sources. These communications ask customers to verify personal information or link to counterfeit web sites that appear real or ask you to call to a phone number to reactivate your account.

Watch out for emails, calls, text messages, or other communication that urge you to act quickly because your account may be suspended or closed, or to update your personal information.

Always keep in mind that F&M Bank will never send emails or other messages that require customers to send personal information to us via email, website links, or pop-up windows. Any unsolicited request for F&M Bank account information you receive through emails, web sites, text messages, or other communication should be considered fraudulent and reported immediately to an F&M Bank representative.

Helpful Hints to Identify Phishing

  • The message doesn’t address you by name, but uses a more generic one like “Dear valued customer.”
  • It asks for account numbers, passwords, Social Security numbers, Access IDs, or other personal information.
  • It asks you to verify your check card number by clicking on a link or calling a toll free or local phone number.

F&M Bank will never ask for sensitive information, such as Social Security numbers, account numbers, Access IDs or passwords via e-mail. Beware of internet phishing scams. Do not respond to internet, e-mail, or phone requests for debit/credit card, bank account, or family information. Internet fraud is becoming rampant. Guard your personal information carefully!